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Requires 15-Day Notice Prior to Your Next Billing Date (the 1st of the month)
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Medical Freeze Subject to Physician’s Verification
I have an injury. We can place your membership on a Medical Freeze for a maximum of six months. Click Here to complete our simple online Freeze Request. Be sure to include your name as it appears on your Membership account and that the reason is Medical. Be sure to include the length of time (by calendar month).
I am traveling. We can place your membership on Retention (not available for the 1 Year Pre-Paid Payment Option). There is a very modest fee, but this will preserve the investment you made in your Enrollment and will maintain your current monthly rate. Click Here to complete our simple online Freeze Request. Be sure to include your name as it appears on your Membership account and that the reason is Traveling. Be sure to include the length of time (by calendar month).
Timing of 15-Day Notice:
To keep things simple, all Month-to-Month members have the same billing date—the 1st of the month. This means that you would need to provide 15-Days Written Notice by roughly the middle of the month in order for the Membership Freeze to be effective by the next month.