While we hope your commitment to health is for a lifetime, should it become necessary for you to cancel your membership, the Month-to-Month membership provides some of the greatest flexibility in the fitness industry. All that is required is written notice at least 15 days prior to your next billing date.But first, are you sure that canceling is the right thing to do? Many of our members re-enroll shortly after canceling.
Top Reasons Members Cancel:
Not enough time. It takes as little as 30 minutes of weight training two days a week to get great health benefits.
Not motivated. You brush your teeth, right? Isn’t maintaining the rest of your body's health just as important?
Not affordable. You've already made the bigger investment—your enrollment fee. If there's anything in life you should be spending your money on, don't you think it should be your health?
Got an injury. We can place your membership on a Medical Freeze for a maximum of six months. Click Here to visit and complete our simple and quick online membership freeze request. Be sure to include your name as it appears on your membership account, the length of time (by calendar month), and that the reason is Medical.
Traveling. We can place your membership on Retention. There is a very modest fee, but this will preserve the investment you made in your enrollment fee and will maintain your current monthly rate. Click Here to visit and complete our simple and quick online membership freeze request. Be sure to include your name as it appears on your membership account and that the reason is Traveling. Be sure to include the length of time (by calendar month).
Moving. Now that we can understand.
How to Cancel:
Provide written notice of cancellation by email, which provides a convenient record of your cancellation. In submitting your cancellation, you acknowledge that it will be necessary to re-enroll should you decide to join again, and your monthly rate may not be the same as it is now. With this understanding, simply Click Here to visit and complete our simple and quick online cancellation request.
Timing of 15-Day Notice:
To keep things simple, all members have the same billing date - the 1st of each month. This means that you would need to provide 15-Days Written Notice by roughly the middle of the month in order for the cancellation to be effective by the next month.
Be sure to return your key fob by the end of your final month to avoid a replacement fee of $15.
We're always sorry to see members go, but life happens. We hope we can make the process as painless and convenient as possible.